I'm working through what looks to be a decent book from Sams Publishing: Microsoft SQL Server 2005 Analysis Services.
Only there's a sample database that they use throughout the book and in order to download it, it appears that I have to sign up for Safari - that obnoxious 'digital bookshelf' service that goes for $439/year.
Dear Idiots at Sams Publishing,
If I had wanted a digital copy of your book, I would have purchased it for $6 at Amazon when I bought this book. But since I've purchased the book, I'd like access to the sample code since you were too cheap to include a bleepin' CD.
You suck.
And no, I don't give a crap about the free 45-day trial membership of Safari that I get which lets me download the sample code (I assume) since
a) the instructions in the book no longer match the site,
b) Safari tells me I only get 10 days before they start charging my frickin' credit card and
c) I just don't want to sign up to some stupid service - I just want the sample code for my book.
Again, you suck. A lot.
--Mike
UPDATE: I should point out that the book itself points to a link and tells you to enter a coupon code - which will give you 45 days of free access to your book. Before writing up this nasty post, I went to the url listed in the book - but it just kept redirecting me to the safari site - where I was on my own and ran into the experiences listed above. That's what made me cranky. I'm _not_ hip on having to sign up for anything to get code for my book - but I'll tolerate it if it's less painful than writing up a nasty blog post ;) In my case, however, I just couldn't get access to the book - without divulging my Credit Card # and doing a full 'trial' sign-up.
ALMOST THERE UPDATE: After sending an email to Safari Publishing and Sams I got a response. Rather than just going to SamsPublishing.com which redirects to informit.com, they sent me to the following link: https://ssl.safaribooksonline.com/safarienabled - where I'm able to enter the code/coupon from the front of my book and add a few pieces of info (my name, email addy, and a password). But that still ended up being a pain - and after scouring the 'bookshelf' I still couldn't see any obvious links for downloads. So I gave up for a few minutes.
SOLUTION UPDATE: Happily, however, since I had spammed a handful of people/accounts listed on the informit.com site (with a link to this post, of course), I got another response from a publicist who provided me with a link and offered to send my 'feedback' to the appropriate folks in order to ensure future customer satisfaction. Happily the link that the publicist sent was EXACTLY what I was looking for:
http://www.informit.com/store/product.aspx?isbn=0672327821&rl=1
Note the Download Tab. Note too that there's no need to sign up, sign-in, or give-away one of my children. I guess I should have checked the 'store' functionality on the site early on - but I was too caught up in going to the URL that the book sent me to.
Oh well, problem solved - and I've got my sample code.
Hello Mike.
Glad you got the code you were looking for, but very sorry to hear you had such a bad experience with Safari Books Online.
I am interested in discussing your experience with you in more depth. It would really help us understand how we can provide the best online experience possible. Let me know if you are interested.
John Chodacki
Director, Product Management
Safari Books Online
Posted by: John Chodacki | December 11, 2007 at 06:56 PM
I am so glad you posted this... I was headed into the same nightmare.... your post saved me from that... Sams.... you suck. Not buying anymore of your books. The links in the book were broken then like Mike was faced with I was going into a great safari mire. Get your shit together.
Posted by: eric | March 04, 2014 at 03:16 PM